Last Updated: November 12th, 2024

This Privacy Policy outlines how FitWise Nutrition ("we," "us," "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.fitwisenutrition.com (the "Site") or otherwise interact with us (collectively, the "Services"). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our Site and update the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

2. How We Collect and Use Your Personal Information

We collect personal information from you in a variety of ways, including when you interact with our Site, make purchases, or contact us for customer support. This information is used to provide the Services and improve your experience with FitWise Nutrition.

Information We Collect Directly From You

When you use our Services, we may collect the following types of personal information:

• Contact details: Name, address, phone number, email address.
• Order details: Billing and shipping addresses, payment information (processed securely by our payment processor), order history.
• Account details: Username, password, and security questions (if you create an account with us).
• Shopping activity: Products you view, add to your cart, or save to your wishlist.
• Customer support information: Any information you provide when contacting us for assistance.

Information We Collect Automatically

We automatically collect certain data when you interact with our Site, such as:

• Usage Data: Device information, browser type, IP address, and activity on the Site (e.g., pages visited, links clicked).
• Cookies: We use cookies to enhance your experience and collect usage data. For more details on our cookie usage, refer to the Shopify Cookies Policy.

Information From Third Parties

We may also receive personal information from third parties, such as:

• Service providers: We work with vendors (e.g., payment processors, fulfillment partners) who may collect personal information on our behalf to help us provide the Services.
• Marketing partners: We may share personal information with third-party marketing partners to assist in advertising and promotions.

3. How We Use Your Personal Information

We use your personal information to:

• Provide Services: Process your orders, fulfill purchases, send notifications related to your account and transactions.
• Customer support: Communicate with you regarding any customer service inquiries.
• Marketing: Send promotional materials (emails, text messages) related to products and services we think you might be interested in. You can opt-out of marketing communications at any time.
• Improve our Services: Analyze usage patterns and preferences to enhance our Site and offerings.

4. How We Disclose Your Personal Information

We may share your personal information with third parties under certain circumstances:

• Service providers: Vendors who assist us with operations, such as payment processors, order fulfillment, and IT services.
• Marketing partners: To show you relevant advertisements and offers.
• Legal compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

5. Cookies

We use cookies to improve the functionality of our Site and collect data on how visitors use our Services. Most browsers automatically accept cookies, but you can modify your browser settings to reject or delete them. However, please note that disabling cookies may affect certain features of the Site.

6. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access and correction: You may request to view or correct the personal information we hold about you.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: If you do not want to receive promotional communications from us, you can opt-out by using the unsubscribe link in emails or by contacting us directly.

8. Third Party Websites and Links

Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before sharing any personal information.

9. Children’s Data

Our Services are not intended for children under 13 years old, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us to request deletion.

10. International Users

If you are located outside United States, please be aware that your personal information may be transferred to and processed in United States and other countries, including the United States. By using our Services, you consent to this transfer.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: nsn@att.net
• Phone: +12032659002